Transforming HVAC Sales with a Custom BigCommerce Store for Seamless Shopping & Increased Conversions

Services Provided:
BigcommerceSEOUI/UX3rd Party APIMaintenance
The challenges

Enhancing Online Sales & Customer Experience in HVAC Product Retail

A leading HVAC supplier aimed to modernize its online presence by creating a seamless eCommerce experience for both residential and commercial customers. With an extensive product catalog, varying specifications, and the need to support bulk orders across multiple regions, the company faced several operational challenges:

Product Search & Navigation

Customers struggled to quickly find specific HVAC products from the vast catalog. We implemented a robust search feature allowing users to search by product number for faster and more accurate results.

Outdated BigCommerce Version

The website was running on an older BigCommerce version, limiting performance and scalability. Upgrading to the latest version enabled a modern homepage layout and improved store functionality.

Mobile Sales Optimization

Mobile users faced difficulties browsing and purchasing HVAC products on smaller screens. A fully responsive design was introduced to ensure smooth navigation and faster checkout on all devices.

Implementation of New Payment Options

Limited payment methods restricted customer flexibility during checkout. We integrated PayPal, AMEX, and other popular gateways to provide secure and convenient payment choices.

Facing challenges with your BigCommerce store’s performance?

Our team helps optimize, scale, and streamline your online operations. Unlock higher efficiency, smoother user experience, and increased sales.

Schedule a Free Consultation
The Solution

Building a High-Performance BigCommerce Store

We partnered with a leading HVAC supplier DMSUPPLY to create a custom BigCommerce store designed for seamless B2B and B2C sales. Our solution focused on a high-performance, user-friendly platform that streamlined operations, enhanced product discovery, and boosted conversions, providing a scalable foundation for future growth.

Product Search & Navigation
01
Product Search & Navigation

We implemented easy product search mechanism for better for user experience

Advance Product Search Implementation: With advanced search and intuitive navigation, customers can now quickly find HVAC products by part numbers and attributes for a smoother browsing experience.
Scalable BigCommerce Solution: The platform was enhanced with scalable infrastructure to handle a growing product catalog. With optimized search functionality and structured product categories, customers can now locate the right HVAC products faster and with greater accuracy.
We upgraded the store to the latest bigcommerce version for performance optimization

Bigcommerce version Upgrade

Version Upgrade: Upgrading to the latest BigCommerce version improved security, performance, and usability, creating a more modern and reliable shopping experience.
Enhanced Security & Compliance: By enabling advanced BigCommerce security features, SSL encryption, and compliance standards, we ensured safer transactions, protected customer data, and strengthened buyer trust.
We upgraded the store to the latest bigcommerce version for performance optimization
02
Mobile Sales Optimization
03
Mobile Sales Optimization

We converted an existing website to a fully mobile responsive design for better performance.

Mobile Responsive Conversion: We redesigned the store with a fully responsive layout, ensuring seamless browsing, faster load times, and a smooth checkout experience across all mobile devices.
Optimized Mobile Experience: We enhanced the UI/UX with touch-friendly navigation, streamlined product pages, and mobile-first design elements to maximize conversions on smartphones and tablets.
New Payment for Flexible Checkout

We implemented new payment options on the website for easy checkout.

Flexible Payment Integration: We introduced PayPal, AMEX, and other options to enable secure, convenient, and faster transactions.
Streamlined Checkout Experience: By integrating multiple payment gateways, we reduced friction and enabled customers to complete purchases quickly and securely.
New Payment for Flexible Checkout
04
The Result

Improved overall sales & revenue for the website.

Our strategic upgrades to the HVAC store led to significant growth. We boosted sales and conversions through faster navigation, a seamless mobile experience, and a streamlined checkout with flexible payment options. The result was not only increased organic traffic and sales but also a marked improvement in customer satisfaction.

Easy Search & Navigation
Easy Search & Navigation

Customers can now find HVAC products quickly using product numbers and attributes, reducing search time and improving shopping accuracy. This led to a smoother and faster product discovery process.

Mobile Sales Optimized
Mobile Sales Optimized

With a fully responsive design, mobile users enjoy seamless browsing and quick checkout. This optimization significantly boosted mobile-driven sales and customer engagement.

BigCommerce Performance
BigCommerce Performance

Upgrading to the latest BigCommerce version improved site speed, stability, and scalability. The store now handles higher traffic effortlessly while delivering a reliable shopping experience.

Increased orders
Increased orders

Integrating PayPal, AMEX, and other options provided customers with greater flexibility and security. This reduced cart abandonment and increased checkout conversions.

result-img
Conclusion:
Conclusion:

A New Era of E-commerce for DM Supply Source

Our strategic platform upgrade transformed DM Supply Source's online presence, leading to significant improvements in sales and operational efficiency. By leveraging the power of BigCommerce, we delivered a solution that not only streamlined the customer journey but also provided the company with a powerful, scalable foundation for future growth.

Next Project

Looking to grow your HVAC business with a powerful online store?

Let’s build a BigCommerce website that showcases your HVAC products with seamless navigation, mobile-optimized shopping, and flexible checkout options, driving more sales and happy customers.

Schedule a Free Consultation
Looking to grow your HVAC business with a powerful online store?
Client's Testimonial
Chat NowEmail Us